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Effective Date: 22 September 2025

CK and Jones (“we”, “our”, “us”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard information when you visit our website: www.ckandjones.co.uk or engage with our services.

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1. Information We Collect

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We may collect the following types of information:

• Personal Information: such as your name, email address, phone number, and company details when you contact us via forms, email, or phone.

• Technical Information: including IP address, browser type, and browsing behaviour, collected through cookies and analytics tools.

• Business Information: details you provide when enquiring about or purchasing our consulting, translation, or marketing services.

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2. How We Use Your Information

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We use your information to:

• Respond to your enquiries and provide our services.

• Improve our website, services, and customer experience.

• Send you updates, newsletters, or marketing (only if you have opted in).

• Meet legal and regulatory obligations.

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3. Legal Basis for Processing

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We process personal data under the following bases:

• Consent – when you opt in to receive marketing or newsletters.

• Contract – when processing is necessary to deliver our services.

• Legitimate Interests – to operate, maintain, and improve our business.

• Legal Obligation – where required by law.

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4. Sharing Your Information

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We do not sell your personal data. We may share information with:

• Trusted third-party providers (e.g. hosting, email, analytics) under strict data protection agreements.

• Regulators or legal authorities if required by law.

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5. International Transfers

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If we transfer data outside the UK/EEA (e.g. to service providers), we will ensure appropriate safeguards such as Standard Contractual Clauses are in place.

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6. Data Retention

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We keep personal data only as long as necessary for the purposes set out in this policy or as required by law.

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7. Your Rights

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Under UK GDPR, you have the right to:

• Access the personal data we hold about you.

• Request correction or deletion of your data.

• Withdraw consent for marketing at any time.

• Request restriction of processing or object to our use of your data.

• Data portability, where applicable.

To exercise these rights, contact us at: hello@ckandjones.co.uk.

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8. Cookies

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Our website uses cookies to improve user experience and track performance through analytics. You can control cookies through your browser settings.

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9. Security

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We use appropriate technical and organisational measures to protect your personal data from unauthorised access, loss, or misuse.

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10. Contact Us

If you have questions about this Privacy Policy or how your data is handled, please contact us:

CK and Jones
Email: hello@ckandjones.co.uk